Experience-Based Trust in E-Commerce
نویسندگان
چکیده
Trust is significant for e-commerce and has received increasing attention in e-commerce, multiagent systems, and artificial intelligence (AI). However, little attention has been given to the theoretical foundation and intelligent techniques for trust in e-commerce from either a logical or intelligent systems viewpoint. This paper will fill this gap by examining knowledge-based trust, inference-based trust case-based trust and experience-based trust in e-commerce and their interrelationships from an intelligent systems viewpoint. The proposed approach will facilitate research and development of trust, multiagent systems e-commerce and e-services.
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